Refund policy

MindBodySole Foundation & MIBOSÉ Apparel — Return & Refund Policy

We follow Australian Consumer Law. You are entitled to a replacement or refund if a product is faulty, damaged, or not as described.

Change of Mind We do not offer refunds or returns for change of mind, incorrect sizing, or personal preference. Please check size guides carefully before ordering.

Faulty or Damaged Items If your item arrives damaged or faulty, contact us within 14 days of delivery with photos and your order number. We will replace the item at no cost.

Incorrect Item Received If we send the wrong item, we will replace it immediately.

How to Request a Refund Email: support@mindbodysolefoundation.store Include:

  • Full name

  • Order number

  • Photos of the issue

  • Description of the problem

Refunds are processed back to your original payment method.